CMGIT Network Equipment Installation Guide

CMGIT Network Equipment Installation Guide

The installation should be done as early as possible to complete the installation before the site opens.

Some sites open at 10AM, most sites open by 10:45 am.

Notify the site manager or get permission to start the installation and notify them if the site's internet connection or if the POS's will go offline.

IMPORTANT: Ensure ATO is turned off.

1. Instruction(s)

Depending on what device you are installing, you will need to run some or all the following steps:

Disconnect the device from its power source.
Disconnect the cables to the device.
Remove or unmount the old or damaged device.
Mount the new device to its appropriate location.
Reconnect the appropriate cables to their corresponding ports.

Contact the Networking Team before swapping the CloudGenix to properly shut it down.

Turn on the device.

CloudGenix - Always use the new CloudGenix Power Brick.

Reach out to the Network team for configuration and confirmation of functionality for the following devices:

CloudGenix - Needs configured and functionality confirmed.
Extreme Switch - Needs configured and functionality confirmed.
Meraki WAP - Needs configured and functionality confirmed.
CradlePoint (4g and 5g) - Needs functionality confirmed.

Move any cables connections to their normal operating ports if applicable.

1.1 CradlePoint Location and Mounting

The CradlePoint will need to be mounted on a wall in the general vicinity of the office desk. Below are the following to consider.

a. Make sure the device is mounted so the cables and ports are easily accessible by a manager or a technician to avoid unintentional damage to the cables or equipment.

b. If the CradlePoint is a 4G CB850 and has the rabbit ear antennas, the antennas must be pointing up for the best reception as seen in item 1.

If the CradlePoint is a 5G W1850 make sure the antennas are oriented, so the antennas are occupying two different plains as seen in the item 2 in figure below.

Figure 1: CradlePoint Location and Mounting

Item	Description
1	4G CB850 CP
2	5G W1850 CP

1.2. Switch and CloudGenix Location and Mounting

The network switch and CloudGenix should be mounted on the wall with the ports facing outward, easily accessible and easily visible. The managers and techs should be able to see the front ports have easy access to the front ports and rear ports and cables.

IMPORTANT: DO NOT mount the equipment with the ports facing up. If the ports face upward debris can easily fall into the ports and cause a short in one or more ports.

DO NOT mount the equipment so close to other devices, the techs and managers must be able to access the cables to replace them if necessary.

Figure 2: Switch and CloudGenix Location and Mounting

1.3. Power Options

Do not plug network equipment directly into a standard outlet without providing surge protection.

Figure 3: Do not plug without surge protection.

1.3.1 Power Option Minimum Requirement

a. If no BDP PANEL outlet is available, connect the network equipment, network switch, CloudGenix and CradlePoint to power using a power strip that provides surge protection.

b. If with redundancy, connect the network equipment, network switch, CloudGenix and CradlePoint to power using a power strip that provides surge protection to a BDP outlet marked in orange.

Surge and battery protection via the BDP outlets marked in orange.
Battery and surge protection using a UPS (universal power supply)
Redundancy – in extreme cases you can use the UPS and the BDP outlets marked in orange.

Item	Description
1	Minimum requirement Item a
2	Minimum requirement Item b
3	Minimum requirement Item c
4	Minimum requirement Item d
5	Minimum requirement Item e

Figure 4: Power option minimum requirement

1.4. ISP Modem Connections

Power - make sure it connects to a surge protected power source.
ISP source - make sure the coax cable is securely fastened to the coax port.
Ethernet ports - one of these ports will connect to port 1 of the CloudGenix.

Figure 5: Ethernet Port Available in ISP Modem

1.5. CradlePoint Connections

This applies to both the 4G CB850 and the 5G W1850 CradlePoint.

Make sure the CradlePoint is connected to a power source with at least surge protection.
Console port - connects to the console port on the switch.
Lan 2 port - connects to port 2 of the CloudGenix.

Figure 6: Port in CradlePoint

1.6. CloudGenix Connections

Make sure the CloudGenix is connected to a power source with at least surge protection.
USB ports- tape closed, nothing should connect to these ports.
AUX port - not in use under normal conditions.
Controller port - not in use under normal conditions.

When sparing a CloudGenix, connect the console cable from the CradlePoint to the Controller port of the CloudGenix to configure the CloudGenix.
Reach out to the network team with the device mac address and serial number to configure the device.
After the CloudGenix has been configured disconnect the console cable from the Controller port and connect it to the Console port of the switch.

Figure 7: Cloudgenix Connection

1.7. Network Switch Connections

Make sure the switch is connected to a power source with at least surge protection.
Make sure the following ports are connected to the appropriate device:

Console cable from CradlePoint
Port 1 - BOH/ Fileserver
Port 2 - FOH POS 1
Port 3 - FOH POS 3
Port 9 - DML POS 2
Port 10 - DML KC 1/Tortilla
Port 11 - DML KC 2/Salsa
Port 12 - DML KC 3/Expo
Port 13 - DML Bag Printer
Port 27 – iPad charging port.
Port 28 – iPad charging port.
Port 30 - Kronos
Port 31 - WAP 1
Port 32 - WAP 2
Port 35 - CCTV
Port 36 – Music
Port 37 - GridPoint
Port 38 – Smart Safe
Port 39 – Student card reader
Port 40- Alarm
Port 44 – Zenput Temp Sensor
Port 47 – SIP Phone
Port 48 – connects to port 5 of the CloudGenix